Safety & TrustHow Riggo protects everyone on the platformOur Commitment
Riggo is designed to be fair, transparent, and safe for both contractors and helpers. Every task is tracked from request to completion with built-in accountability.Rating System
After every completed task, contractors and helpers rate each other on a 1–5 star scale. Ratings are averaged over time and visible on profiles. Consistently low ratings may result in account review.Cancellation & No-Show Tracking
Every cancellation, late arrival, and no-show is tracked automatically. Helpers with poor reliability scores may be deprioritized in dispatch. Repeated violations may trigger admin review and possible suspension.Admin Monitoring
Our operations team monitors active tasks through an admin dashboard. Tasks that stall, helpers who go silent, and payments that fail are flagged automatically. Admin can intervene when needed.Dispute Handling
If a contractor or helper disputes a charge or task outcome, our team reviews the case using timelines, ratings, and payment data. Refunds may be issued after review. To open a dispute, contact:
[email protected]Independent Contractor Model
Helpers on Riggo are independent contractors, not employees of Riggo. They set their own availability, accept or decline tasks freely, and are responsible for their own taxes. Riggo is a marketplace platform that facilitates connections and payments.Questions or concerns?
Email: [email protected]